Magento support and maintenance services

Save up to 10% on long-running tasks
We offer a package that includes 40 prepaid hours at a fixed rate of $27 per hour. Hours beyond this package will be billed at the regular rate

Non-technical Team - $30
- Business analytics
- Project manager
- Quality assurance engineer

Technical Team - $35
- Back-end developer
- Front-end developer
- Full-stack developer
- QA Automation

DevOps Team - $45
- Azure DevOps
- AWS DevOps
- Google Cloud DevOps

System design/architecture - $50
- IT Architect

We'll be the first to know that your website is down! Reliable monitoring alerts us and you to serious problems and saves you money. If the website is down, we will fix the issue before you hear from your users.

The enhanced security scan allows you to monitor each of your Adobe Commerce and Magento Open Source sites, including PWA, for known security risks and malware, and to receive patch updates and security notifications.

• Gain insight into the real-time security status of your store.
• Receive suggestions based on best practices to help resolve issues.
• Schedule security scan to run weekly, daily, or on demand.
• Run over 21,000 security tests to help identify potential malware.
• Access historical security reports that track and monitor the progress of your sites.
• Access the scan report that shows successful and failed checks, with any recommended actions.

Profiling is collecting deep performance metrics while the code is running, and have full details and context on the code’s behavior to find the root cause of performance bottlenecks.
A profile includes information on the number of calls per function, caller-callee relationships, wall-time, I/O time, CPU time, memory, network, HTTP calls and SQL queries. Two visualization options, the call-graph and the timeline, let you view the code’s behavior as a relational graph, or across time.
A key advantage of the profiler technology is that it can run safely in production, with no impact for end-users when profiling HTTP requests. By default, profiles run on synthetic requests, generating no overhead on real traffic.

• Assessing and monitoring performance;
• Configuration and maintaining infrastructure (AWS, Docker, Kubernetes & etc.);
• Security. Software updating/installing

1. Data Backup: Regularly scheduled backups of all critical data, including databases, applications, files, and configurations. This often involves full backups combined with incremental or differential backups to optimize storage and minimize backup windows.
2. Backup Storage: Secure and redundant storage solutions for the backed-up data. This could be on-site, off-site, or in the cloud, depending on the recovery objectives and risk assessment. Many organizations choose a hybrid approach for added resilience.
3. Disaster Recovery Plan: A detailed plan outlining procedures for restoring data and system functionality in the event of a disaster. This includes identifying key personnel, outlining step-by-step recovery procedures, and establishing communication protocols.
4. Testing and Monitoring: Regular testing of backup systems and recovery plans to ensure they work as expected. Continuous monitoring of backup processes to detect and resolve issues promptly, ensuring that backups are always up-to-date and viable.
5. Versioning: Keeping multiple versions of files to allow for recovery from different points in time. This is crucial for dealing with issues like data corruption or ransomware attacks, where simply restoring the most recent backup may not be sufficient.
6. Encryption and Security: Ensuring that backed-up data is encrypted and secure, both at rest and in transit, to protect against unauthorized access or breaches.