Case Studies

Real examples of how we fix broken processes, connect systems and reduce operational complexity.

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Industry:
Solution:
Manufacturing

Multi-plant Production Visibility Without Manual Reports

Industry
Manufacturing
Company size
200+ employees
Systems involved
ERP, MES, Excel
Timeline
12 weeks
Region
Central Europe
Problem

Operations team spent 15+ hours weekly compiling production data from 6 facilities

Before

Each plant used different systems (Excel, legacy MES, paper logs). No real-time visibility. Management decisions based on week-old data.

After

Unified data pipeline connecting all plant systems to a live operations dashboard with automated reporting and anomaly alerts

Result

Real-time production metrics across all facilities. Automated weekly reports. Faster response to bottlenecks and quality issues.

Before / After
Metric
Before
After
Manual reporting
15+ hrs/week
2 hrs/week
Issue detection
Week-old data
Near real-time
Report accuracy
~70%
99%+

"We went from chasing weekly spreadsheets from every plant to seeing the same production picture in one place."

— Operations Director, industrial manufacturer

87%
Reduction in manual reporting
4x
Faster issue detection
15+
Hours saved per week
Manufacturing

Quality Control Data Capture Without Spreadsheet Hell

Industry
Manufacturing
Company size
180+ employees
Systems involved
Excel, QC app, database
Timeline
9 weeks
Region
Eastern Europe
Problem

QC inspectors logging defects in Excel. Data analysis took days. Trends only visible after major issues.

Before

Multiple Excel files per shift. No version control. Manual data aggregation. Impossible to track patterns across production lines.

After

Mobile QC app for inspectors with centralized database and automated trend analysis dashboard showing defect patterns in real-time

Result

Digital defect logging from the floor. Instant pattern recognition. Proactive quality interventions before issues escalate.

Before / After
Metric
Before
After
Defect logging
Spreadsheet-based
Live mobile capture
Pattern detection
Days
Real-time
Quality issue reduction
Baseline
43% lower

"Instead of discovering quality trends days later, supervisors now react while the shift is still running."

— Quality Manager, manufacturing group

5x faster
Defect detection speed
12 hrs/week
Data entry time saved
43%
Quality issue reduction
Manufacturing

78%+ of B2B Orders Shifted to Self-Service in 5 Months

Industry
Manufacturing
Company size
Enterprise, 24,000+ B2B customers
Systems involved
ERP (legacy, XML/FTP), Magento 2
Timeline
5 months
Region
Central Europe, EU markets
Problem

Majority of B2B orders placed via email and phone, manually re-entered into the ERP. German-only product content blocked expansion into other EU markets.

Before

No self-service ordering. Manual order re-entry into legacy ERP. Spare parts identification required back-and-forth with sales team. Product data not localised beyond German.

After

Custom B2B self-service portal on Magento 2 with XML-based ERP integration (no ERP changes), Fast Order for SKU-based purchasing, spare parts workflows, and multi-language architecture for DE, EN, FR.

Result

78%+ of orders shifted to self-service. 36% fewer incorrect orders. Fully automated order flow from customer to ERP. Multi-language platform ready for additional markets.

Before / After
Metric
Before
After
Order channel
Email & phone (majority)
Self-service portal (78%+)
Order processing
Manual ERP re-entry
Fully automated
Incorrect orders
Frequent
36% reduction

"Moving our B2B ordering from email threads to a fully integrated portal transformed how our sales team operates. Customers self-serve, and the team finally focuses on what matters."

— Head of Digital, Industrial Equipment Manufacturer

78%+
B2B orders shifted to self-service
36%
Reduction in incorrect orders
86%
Portal adoption within 6 months

Most companies don't have a software problem. They have a systems problem.

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